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[17/03/11] Pluto, Earth and VPS1 downtime

  
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NetHosted - Andrew Reply with quote
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PostPosted: Thu Mar 17, 2011 11:23 am    Post subject: [17/03/11] Pluto, Earth and VPS1 downtime
 
Hi,

These servers are currently offline due to problems at the datacentre.

We will keep everyone updated as we learn more.

Thanks,

Andrew
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| Andrew Bassett
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Last edited by NetHosted - Andrew on Thu Mar 17, 2011 11:47 am; edited 2 times in total
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NetHosted - Andrew Reply with quote
 NetHosted Staff

 

 Joined: 22 Mar 2004
 Posts: 7017
 
PostPosted: Thu Mar 17, 2011 11:31 am    Post subject:
 
Hi,

This has been confirmed to us a power related issue. We will notify when receive an sort of ETA on a resolution from the datacentre.

Thanks,

Andrew
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| Andrew Bassett
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NetHosted - Andrew Reply with quote
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PostPosted: Thu Mar 17, 2011 11:47 am    Post subject:
 
Hi,

Power has been restored, but is currently being tested to ensure it remains stable. Once this has been determined servers in the datacentre will be powered back on.

Thanks,

Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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NetHosted - Andrew Reply with quote
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PostPosted: Thu Mar 17, 2011 12:09 pm    Post subject:
 
Hi,

The datacentre has started powering up machines once again in the affected areas. We would expect our servers to come back online in the next 15 or so minutes.

Thanks,

Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Follow us on Twitter: http://twitter.com/nethosted 
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NetHosted - Andrew Reply with quote
 NetHosted Staff

 

 Joined: 22 Mar 2004
 Posts: 7017
 
PostPosted: Thu Mar 17, 2011 12:27 pm    Post subject:
 
Hi,

All boxes are now back online. They will take a few minutes to boot back up and then settle down to their usual load levels.

We will be posting a full incident report once the datacentre has established the cause of the problem.

Apologies for any inconvenience caused by this unscheduled downtime.

Thanks,

Andrew
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| Managing Director, NetHosted Ltd.
| Follow us on Twitter: http://twitter.com/nethosted 
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