| mariutto |
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NetHosted Customer
Joined: 03 May 2011
Posts: 12
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 Posted: Mon Sep 12, 2011 7:09 pm Post subject: deleted public_html - can i reset the site? |
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Somehow I have managed to delete the public_html folder and probably others from patterbox.com - anyone know a quick reset to default or restore option i can use - i dont care if i lose data on patterbox.com
Thanks |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 7017
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| Posted: Mon Sep 12, 2011 7:13 pm Post subject: |
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Hi,
There is no option to reset your account although a member of staff can do this for you if requested. I have restored the public_html folder from our most recent backup taken this morning.
Thanks,
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| mariutto |
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NetHosted Customer
Joined: 03 May 2011
Posts: 12
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| Posted: Mon Sep 12, 2011 7:14 pm Post subject: |
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| perfect thanks |
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| mariutto |
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NetHosted Customer
Joined: 03 May 2011
Posts: 12
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| Posted: Tue Oct 25, 2011 12:13 pm Post subject: |
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on a similar note, I have been playing around with all the apps and web sites features over the past few weeks.
I now want to reset one of my domains back to as if it was a brand new install, because in testing with FTP im sure I have deleted stuff I shouldn't have.
I looked at the options to do that and I am thinking that I would need to terminate account and then recreate..
is that right, or is that a sledgehammer approach! anyones advice is appreciated..
Thanks Phil |
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| NetHosted - Darryl |
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NetHosted Staff
Joined: 24 Jun 2005
Posts: 1013
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| Posted: Tue Oct 25, 2011 12:16 pm Post subject: |
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Hi,
If you are not worried about keeping any files on the account then terminating and recreating is definitely the quickest and easiest way to do this.
Regards,
Darryl
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| Darryl Taylor
| Technical Support & Sales Manager, NetHosted Ltd.
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| mariutto |
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NetHosted Customer
Joined: 03 May 2011
Posts: 12
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| Posted: Tue Oct 25, 2011 12:41 pm Post subject: |
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| cool, thanks! as I want to continue to use the domain albeit from scratch - do i tick the box that says "Keep Dns Zone" or doesn't it matter |
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| NetHosted - Darryl |
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NetHosted Staff
Joined: 24 Jun 2005
Posts: 1013
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| Posted: Tue Oct 25, 2011 12:42 pm Post subject: |
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No, you should not tick this box, if you do then you won't be able to create the account again until the DNS Zone is deleted which you would need to contact us to do.
Regards,
Darryl
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| Darryl Taylor
| Technical Support & Sales Manager, NetHosted Ltd.
| Resellers, take a look at overselling !
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