Filtering Conditions

NetHosted Customer Joined: 06 Jun 2011 Posts: 8

Hi Guys,
Is there a way to have conditions other than the defaults?
I have some emails forwarded from another account so I want to use a custom header as the filter.

Also, for the filters the Spam conditions are greyed out. Is this on purpose?

Thanks
Paul

NetHosted Staff Joined: 24 Jun 2005 Posts: 1013

Paul,

I'm not sure I follow, the rules available to you in cPanel should cover pretty much everything, if you want to filter by header then you can choose the "Any Header" option and then setup the appropriate filter.

Yes, the spam conditions are greyed out because they are for SpamAssassin, we do not use SpamAssassin we use a more advanced solution ASSP.

Regards,

Darryl

NetHosted Customer Joined: 06 Jun 2011 Posts: 8

OK, I'll try out the Any Header option.

Do emails that are forward from Gmail etc. get checked for spam as well? (Let me know if I should start a new topic for this instead of carrying on this one)
I've had quite a few come through not marked as spam and they are clearly spam.

Happy to train ASSP but as they will all be coming from a trusted IP (being forwarded by Gmail) I dont want to start getting real messages from Gmail falsely identified.

Is there a way to put Gmail in as a trusted forwarder so that ASSP ignores that part of the route and only analyses the part prior to Gmail?

NetHosted Staff Joined: 24 Jun 2005 Posts: 1013

All emails get spam checked, forwarded or otherwise. However coming from a legitimate Gmail IP they are less likely to get flagged as spam than other emails as there will not be a score applied to the IP.

Can you give me an example of these email(s), if you can provide subject, to and from address, time of sending I will see if there is anything that can be done to filter them, it depends how generic the spam is. If you prefer to provide these details via PM/ticket that's fine.

It's not possible to set the Gmail header as trusted and make it analyse the rest of the email.

Regards,

Darryl

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