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FTP / SFTP problems - 421 Sorry, cleartext sessions are not

  
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nicolasdiogo Reply with quote
 NetHosted Customer

 

 Joined: 05 Aug 2011
 Posts: 15
 
PostPosted: Sat Sep 03, 2011 7:02 pm    Post subject: FTP / SFTP problems - 421 Sorry, cleartext sessions are not
 
hello

i am trying to login to my site via ftp/sftp and i am getting errors all the time.
i have checked the password.

i have also installed and tried to use filezilla - but that i more confusing still

on cPanel it says that SFTP port is but on the configuration file for filezilla it has port 22

see below:

Code:

<?xml version="1.0" encoding="UTF-8" standalone="true"?>

<FileZilla3>

    <Servers>

        <Server>

            <Host>ftp.brainpowered.net</Host>

            <Port>22</Port>

            <Protocol>sftp</Protocol>

            <Type>3</Type>

            <Logontype>0</Logontype>

            <TimezoneOffset>0</TimezoneOffset>

            <PasvMode>MODE_DEFAULT</PasvMode>

            <MaximumMultipleConnections>0</MaximumMultipleConnections>

            <EncodingType>Auto</EncodingType>

            <BypassProxy>0</BypassProxy>

            <Name>ftp.brainpowered.net</Name>

            <Comments/>

            <LocalDir/>

            <RemoteDir/>

            <SyncBrowsing>0</SyncBrowsing>

            ftp.brainpowered.net

        </Server>

    </Servers>

</FileZilla3>



any suggestion on how i can connect to this server?

since i am using linux debian i could use Nautilus as well - but it is failing with those details found on cPanel.


thanks,


Nicolas
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NetHosted - Andrew Reply with quote
 NetHosted Staff

 

 Joined: 22 Mar 2004
 Posts: 7017
 
PostPosted: Sat Sep 03, 2011 7:06 pm    Post subject:
 
Please follow the steps in this knowledgebase article: http://www.nethosted.co.uk/knowledgebase/ftp/using-filezilla-to-connect-to-ftp-securely.php

Alternatively you can use sFTP just make sure you set your FTP client to sFTP. You need to login with your cPanel username and password.

Thanks,

Andrew
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nicolasdiogo Reply with quote
 NetHosted Customer

 

 Joined: 05 Aug 2011
 Posts: 15
 
PostPosted: Mon Sep 05, 2011 12:34 pm    Post subject:
 
thanks a lot

the only thing that i had to do manually was to change the Advanced tab with
Server type:

to Default
or UNIX
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NetHosted - Darryl Reply with quote
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 Joined: 24 Jun 2005
 Posts: 1019
 
PostPosted: Mon Sep 05, 2011 12:35 pm    Post subject:
 
Hi,

Glad to hear you have this working now.

Regards,

Darryl
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nicolasdiogo Reply with quote
 NetHosted Customer

 

 Joined: 05 Aug 2011
 Posts: 15
 
PostPosted: Mon Sep 05, 2011 10:45 pm    Post subject:
 
sorry for being so annoying (it is not intentional)

but i am trying to post iCalendar using Thunderburd and it only use FTP and there is no support for SFTP.

but when i try to connect using the same details through FTP - i get the error above

Code:

421 Sorry, cleartext sessions are not accepted on this server


so how can i connect using non-encrypted (FTP) only?

thanks a lot,
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NetHosted - Andrew Reply with quote
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 Joined: 22 Mar 2004
 Posts: 7017
 
PostPosted: Mon Sep 05, 2011 10:46 pm    Post subject:
 
Hi,

For security reasons we do not allow non-secure connections via FTP on your server.

Thanks,

Andrew
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| Managing Director, NetHosted Ltd.
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