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FTP password no longer working

  
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dust Reply with quote
 NetHosted Customer

 

 Joined: 17 Mar 2009
 Posts: 68
 
PostPosted: Mon Dec 06, 2010 3:45 pm    Post subject: FTP password no longer working
 
Hi there

I can't access my gorecki.co.uk site via FTP anymore. I can connect to the site Control Panel ok as it's obviously got the password stored in my cookies but am not sure how to initiate a password reset as it's asking me for my old password...?

Heyelp!

Cheers

Darren
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NetHosted - Darryl Reply with quote
 NetHosted Staff

 

 Joined: 24 Jun 2005
 Posts: 1019
 
PostPosted: Mon Dec 06, 2010 3:48 pm    Post subject:
 
Hi Darren,

If you are using the main cPanel login you can reset this via your Client Area by viewing your existing hosting package and using the password reset feature, this will reset your cPanel login and FTP password.

Regards,

Darryl
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| Darryl Taylor
| Technical Support & Sales Manager, NetHosted Ltd.
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dust Reply with quote
 NetHosted Customer

 

 Joined: 17 Mar 2009
 Posts: 68
 
PostPosted: Mon Dec 06, 2010 3:56 pm    Post subject:
 
Sorted, cheers!!
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