need to transfer some .co.uk's to Nethosted

NetHosted Customer Joined: 17 Mar 2009 Posts: 68

hi there

sorry if this is a dumb question but, how do I transfer my .co.uk domains over to you guys? Do I need to get my current hosts to do something first?

cheers

NetHosted Staff Joined: 22 Mar 2004 Posts: 7017

Hi,

Yes you will need to get them to change the IPStag on the domain over to ours which is: NETHOSTED

Once this is complete you can place an order for the transfer via the client area.

Thanks,

Andrew

NetHosted Customer Joined: 17 Mar 2009 Posts: 68

ok, I want to transfer a .com domain over too. However, I see that it'll cost £11.99 to transfer it over for just one year. There are other sites that will allow me to transfer the name to them for free. Is it possible to take it to them but still have the physical site hosted with you and 'point' to it?

cheers

NetHosted Staff Joined: 22 Mar 2004 Posts: 7017

Hi,

A .com transfer costs £11.95 and includes a one year extension on the life of the domain. You can point a domain to our service without transferring it to us by simply changing the nameservers on it to the ones listed in your welcome email.

Thanks,

Andrew

NetHosted Customer Joined: 17 Mar 2009 Posts: 68

NetHosted Staff Joined: 24 Jun 2005 Posts: 1019

Hi,

You need to add the domain as an Addon Domain via cPanel, you will then be able to manage the domain in cPanel to setup FTP, Email accounts, etc.

Regards,

Darryl

NetHosted Customer Joined: 17 Mar 2009 Posts: 68

Sorry, it's not quite clear. I've ended up creating a sub-folder under another of my existing websites but, I don't want it like that - I want it to be completely separate - i.e. a 3rd distinct site sitting alongside the other two, with it's own FTP details, etc. Is this possible?

NetHosted Staff Joined: 24 Jun 2005 Posts: 1019

The site will be placed in a subfolder as an Addon Domain, but this does not make a difference to it's functionality. If you place files in here then it acts as this domain's public_html/ folder. You can create it's own FTP login via the FTP Accounts page and it's own mail accounts via the Email Accounts page.

Regards,

Darryl

NetHosted Customer Joined: 17 Mar 2009 Posts: 68

Ok, I've managed to create a new "account" that sits alongside my two others that I can now see in the main (WHM) Control Panel. Do I need to do something to physically set up the directory to FTP to as I'm now trying to login via FTP but getting this error:

can't get "ftp.mydomain.net" host entry
connection failed ftp.mydomain.net"

Sorry if these are dumb questions...

NetHosted Staff Joined: 22 Mar 2004 Posts: 7017

Hi,

Have you updated the nameservers on your domain so it points to the server? If not try using the server IP temporarily, you can find it in your welcome email.

Thanks,

Andrew

NetHosted Customer Joined: 22 May 2006 Posts: 153

NetHosted Staff Joined: 24 Jun 2005 Posts: 1019

Hi,

It's not necessary to wait until the IPS tag has updated before placing the order, but the actual transfer won't complete until the IPS tag has changed.

There won't be any need to update the nameservers if they are already using the correct ones, these remain the same through the transfer process.

Regards,

Darryl

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