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What up with Venus

 
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Garry Reply with quote
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 Joined: 03 Oct 2005
 Posts: 605
 Location: Lincoln, UK

PostPosted: Tue Apr 03, 2012 9:34 am    Post subject: What up with Venus
 
Hi,

Server: Venus

Email timing out, other email is ok and http is down, not sure if anything else is.

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Regards,
Garry
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NetHosted - Darryl Reply with quote
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 Joined: 24 Jun 2005
 Posts: 1148
 

PostPosted: Tue Apr 03, 2012 9:35 am    Post subject:
 
Garry,

We are currently rebooting it as there is a load spike which has made it inaccessible.

Regards,

Darryl

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| Darryl Taylor
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NetHosted - Darryl Reply with quote
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PostPosted: Tue Apr 03, 2012 9:55 am    Post subject:
 
Hi,

All sites are accessible again, an issue with MySQL after reboot meant this took longer than anticipated, apologies for this.

Regards,

Darryl

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| Darryl Taylor
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Garry Reply with quote
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 Joined: 03 Oct 2005
 Posts: 605
 Location: Lincoln, UK

PostPosted: Tue Apr 03, 2012 9:57 am    Post subject:
 
Hi,

Don't know if it me, but the sites seem to be taking a bit longer to load. I have a wordpress site: http://www.crazybiggaz.com/

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Garry
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Garry Reply with quote
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 Joined: 03 Oct 2005
 Posts: 605
 Location: Lincoln, UK

PostPosted: Tue Apr 03, 2012 9:57 am    Post subject:
 
I take that back, seems to be back to normal now.
Thanks for looking in to it

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Garry
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NetHosted - Andrew Reply with quote
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 Joined: 22 Mar 2004
 Posts: 7217
 

PostPosted: Tue Apr 03, 2012 10:01 am    Post subject:
 
Garry,

Things will take a while to return to their usual speeds after a server reboot as caches need to be rebuilt and people tend to flood the server with requests upon it starting again.

Thanks,

Andrew

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| Andrew Bassett
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Highlander Reply with quote
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 Joined: 11 Feb 2012
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PostPosted: Fri Apr 06, 2012 7:36 pm    Post subject:
 
Is there still an issue with Venus? I stopped being able to access my email on my phone earlier today .... I assumed it was my phone. But now I'm home, it's the same on my PC - login fails.... asking for my new password?
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NetHosted - Andrew Reply with quote
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PostPosted: Fri Apr 06, 2012 7:53 pm    Post subject:
 
Hi,

There are no issues with Venus at present. Please send in a ticket with your account details so we can take a look for you.

Thanks,

Andrew

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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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