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can't connect to server

  
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paulmarson Reply with quote
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 Joined: 26 Jan 2005
 Posts: 510
 Location: Midlands
PostPosted: Mon Jun 11, 2012 6:07 pm    Post subject: can't connect to server
 
up until today all my email was working but now i am getting this on one of the domains

Quote:
Task 'xxxx@a4entertainment.co.uk - Receiving' reported error (0x800408FC) : 'The server name you entered cannot be found on the network (it might be down temporarily). Verify that you are online and that the server name is correct.


any ideas ???

p.s. it seems to be connecting through my blackberry ok and i can connect via webmail
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NetHosted - Andrew Reply with quote
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 Joined: 22 Mar 2004
 Posts: 7214
 
PostPosted: Mon Jun 11, 2012 6:10 pm    Post subject:
 
Hi,

This sounds like a temporary local issue. I've checked and both of our nameservers are correctly returning results for your domain as I'd expect. You can try using the server hostname as listed in your welcome email instead of your domain name temporarily.

Thanks,

Andrew
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paulmarson Reply with quote
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PostPosted: Mon Jun 11, 2012 6:14 pm    Post subject:
 
ta muchly !
good to be back !
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PostPosted: Mon Jun 11, 2012 6:15 pm    Post subject:
 
Happy to help!

Thanks,

Andrew
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paulmarson Reply with quote
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 Joined: 26 Jan 2005
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 Location: Midlands
PostPosted: Tue Jun 12, 2012 7:57 pm    Post subject:
 
Got it sorted, was a known problem with office 2010, if it cant read a file and has to do a repair it sets the mail servers to pop and smtp not mail.
Got to love microsoft eh !!!
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PostPosted: Tue Jun 12, 2012 7:57 pm    Post subject:
 
Oh dear! Glad you've got it sorted now.

Thanks,

Andrew
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