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problems sending message using Webmail with Horde

 
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nicolasdiogo Reply with quote
 NetHosted Customer

 

 Joined: 05 Aug 2011
 Posts: 15
 

PostPosted: Mon Jan 16, 2012 1:09 pm    Post subject: problems sending message using Webmail with Horde
 
Hello,

i am having problem trying to send email using Horde.
domain: www.brainpowered.net

could you please let me know if this is something that can be fixed on your end or if i should change some option in Horde?

error message appears on Firefox as:

Code:
The server was not able to find the document (./406.shtml) you requested.
Please check the url and try again. You might also want to report this
error to your web hosting provider


roundcube is also failing



i believe my server is: VENUS
thanks,


Nicolas
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NetHosted - Darryl Reply with quote
 NetHosted Staff

 

 Joined: 24 Jun 2005
 Posts: 1019
 

PostPosted: Mon Jan 16, 2012 1:13 pm    Post subject:
 
Hi,

This error suggests that the email is triggering a security setting on the server which is in place to stop exploits. Does the email contain any unusual content such as MySQL commands or other coding? If so I would recommend sending this via an email client or alternatively entering any coding into a text file and attaching it to the email instead of including it inline.

Regards,

Darryl

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nicolasdiogo Reply with quote
 NetHosted Customer

 

 Joined: 05 Aug 2011
 Posts: 15
 

PostPosted: Mon Jan 16, 2012 5:23 pm    Post subject:
 
thanks darryl,

but i am just replying to an email without any code.
we are having a business talk without any coding snippets on the messages.

the message i am replying has attachments, and i am choosing the option to 'Reply All'

to test - if i choose 'reply all' and in the new window i click on 'Switch to plain text composition' - i still get the same error 406 as mentioned previously.

and switching to plain text on options and creating a new reply does not work either.

But a new message is sent just fine..

any suggestion?
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NetHosted - Andrew Reply with quote
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 Joined: 22 Mar 2004
 Posts: 7017
 

PostPosted: Mon Jan 16, 2012 5:37 pm    Post subject:
 
Hi,

We have modified the security ruleset to work around this issue for you temporarily.

You should be able to send the email(s) now without issue.

Thanks,

Andrew

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