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Re: Help renewal of package!

 
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TheBiznes Reply with quote
 NetHosted Customer

 

 Joined: 23 Nov 2009
 Posts: 11
 

PostPosted: Wed Nov 09, 2011 12:34 pm    Post subject: Re: Help renewal of package!
 
Hi Andrew or whoever

I have my annual renewal due. I would like to continue.

My question though is the original domain we had linked to the account I do not want to renew.

mynextupgrade.com

Can I link the account differently to another domain I have? Also can the invoice be made to my company name now as this has changed also?


May i also say i have been very pleased with the hosting package throughout the last 2 years. Please could you advise what my options are here please.
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NetHosted - Darryl Reply with quote
 NetHosted Staff

 

 Joined: 24 Jun 2005
 Posts: 1019
 

PostPosted: Wed Nov 09, 2011 12:41 pm    Post subject:
 
Hi,

You can change the master domain on the account, this is known as a Master Domain Swap and there is a £5 one-off administration charge for this.

Please submit a ticket with the details of your plan and the domain you wish to change it to if you want to go ahead with this. You cannot change it to a domain that is already setup on your cPanel account, so if you wish to do this you must first remove the domain from your account (if it's an Addon/Parked domain you need to remove it from the respective section in cPanel).

You can let us know the company details you wish to change this to in a ticket too and we'll change this over for you. Please submit the ticket from the registered email address on your account otherwise further identity verification may be required.

Regards,

Darryl

_________________
| Darryl Taylor
| Technical Support & Sales Manager, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think  of NetHosted!
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TheBiznes Reply with quote
 NetHosted Customer

 

 Joined: 23 Nov 2009
 Posts: 11
 

PostPosted: Wed Nov 09, 2011 12:43 pm    Post subject:
 
Thanks will do Darryl
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