Restoring my site back to certain date...?

I need to restore my site back to certain date. How and where do I do that?

I have made backups in cpanel (Files > backups).

NetHosted Staff Joined: 24 Jun 2005 Posts: 1019

Hi,

We can restore cPanel backups for you, if you let us know which backup you want restored and where it is located we will do this, thanks.

Posted: Tue May 18, 2010 12:11 pm Post subject:

Hi, no I'm looking to restore my website back to the way it was say three, four weeks ago. I'm not looking to find or restore the backups itself.

NetHosted Staff Joined: 24 Jun 2005 Posts: 1019

Hi,

I'm not quite sure I understand what you mean, to restore your website we would restore it from a backup, in your first post you said you had made backups so I thought this is what you wanted us to restore your site from?

If this is not the situation can you please provide further explanation of what you are looking to do, thanks.

Regards,

Darryl

Posted: Tue May 18, 2010 12:23 pm Post subject:

NetHosted Staff Joined: 24 Jun 2005 Posts: 1019

Sure not a problem, if you can let me know what site this is via PM I'll do this for you.

Regards,

Darryl

Posted: Tue May 18, 2010 7:14 pm Post subject:

Databases:Phpmyadmin allows you to back up your database

Files: Backup allows you to backup all of the files in your home directory, your MySQL Databases, and your email forwarders and filters

Which method should I be using when restoring website back to a previous date or time etc? Does either method matter? thanks

NetHosted Staff Joined: 22 Mar 2004 Posts: 7017

Hi,

To restore files and folders you use the "R1Soft Restore Backups" tool in cPanel. Database you restore via the tools you've mentioned.

Thanks,

Andrew

Posted: Thu May 20, 2010 2:30 pm Post subject:

NetHosted Staff Joined: 22 Mar 2004 Posts: 7017

Hi,

Darryl isn't at work today, if you send in a ticket with the website name and the full backup file date I will restore this backup for you.

Thanks,

Andrew

Posted: Thu May 20, 2010 6:18 pm Post subject:

Thanks.

NetHosted Staff Joined: 22 Mar 2004 Posts: 7017

No problem

Andrew

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