Welcome to our Knowledgebase! Here you will find helpful articles that detail solutions to common questions/problems that our clients have. You can browse by category or by most popular article (below). You can search the knowledgebase by using the form on the left.

The Five Most Popular Articles:

How to set up Microsoft Outlook 2007 / 2010 for secure email access on NetHosted
To create a new email account begin by going to the Tools menu then Account Settings. Once you have d... Read More »

Taking a Traceroute (tracert) in Windows
To take a traceroute (in windows this is done by the application called tracert) you need to open a command pr... Read More »

Editing the HOSTS file on Windows XP, Windows 7, Vista, Mac OS X and Linux
The HOSTS file takes the structure of the IP address you wish to point to followed by the hostname you are map... Read More »

What are my email server details?
Your email server details are as follows: Incoming Mail Server: mail.yourdomain.com Incoming Mail Server P... Read More »

How do I update my credit/debit card details?
The procedure for updating your credit/debit card depends on which payments processor you chose during the ord... Read More »