UK Web Hosting » Backup

Restoring a backup using R1Soft and cPanel

admin — Mon, 01 Mar 2010 15:42:43 +0000

Our R1Soft Backup system allows you to restore backups of files and folders to your account from up to 1 month ago in a few clicks, this is the best backup solution available for shared hosting we believe. Here is a quick guide on how to restore your files, please click the images for fullsize versions.

Firstly login to your cPanel and select the R1Soft icon shown below:

You will see a screen with a tree view, expand this fully and you will see a list of times and dates for all the backups of your files that are available to be restored. You can restore your whole account by selecting the home directory, and then choosing the restore button in the top right as shown below:

Once you have selected the files you wish to restore and pressed the restore button you will see the following screen:

The two options available are:

Overwrite existing files

It will replace your current files with files from the backup even if they already exist. This would be useful if you’ve recently edited a file and this has caused a problem with your site.

Encrypt file data over network

This should always be selected so your backup data is restored securely.

Database times out when trying to restore it

admin — Fri, 05 Dec 2008 15:37:00 +0000

If you are trying to restore a large database either via phpMyAdmin or the cPanel backup tool it may time out, this is due to PHP’s inbuilt timeout limit.

Please submit a ticket and a member of staff will restore your database for you.

Database backup and restore in cPanel

admin — Fri, 28 Nov 2008 15:10:08 +0000

In cPanel go to the Backups section. You can see the “Download a MySQL Database Backup” option, showing your databases underneath. To download a backup, click the database name zipped backup of your database in .sql.gz format will be downloaded. This is downloaded in gzip format, which can be extracted by applications such as WinRAR or Winzip. After extraction you can view the SQL code which can create the database and all the data contained within. The .sql.gz file you have downloaded is the backup of your database, you should keep this file safe in case restoration is needed in the future.

To restore the database go to the Backups section of your cPanel hosting account. Look for the “Restore a MySQL Database” section and press the choose button. Find the backup you have stored on your computer and select it and click upload. This will restore your database from the backup.

Please note that you may have to delete the database you are restoring before you restore it, you can do this from the MySQL Databases section in cPanel.

Taking a cPanel account backup

admin — Thu, 27 Nov 2008 14:25:38 +0000

Once you have logged in to your cPanel hosting control panel choose the backup section. Here choose the Download or Generate a Full Backup option that is on the Full Backups page. Once here you will see the following:

Backup Destination: Home Directory is the default setting that creates a backup in your web hosting account that can be downloaded. Remote FTP Server is used to move this backup straight to an FTP account which could be the case if you are changing web hosting. Secure Copy requires SSH access which would only be used in the case of dedicated server hosting so won’t be used.

Email Address: If you enter your email address here you will be notified when the backup completes.

Remote Server/User/Password/Port: If you select the remote server option you must enter the remote IP address, username, password and port, if not then leave these blank.

Remote Dir: If you choose the remote server option enter the remote directory for the FTP here if you need one. Once you have filled these in click the Generate Backup button and your cPanel hosting backup will be created.