UK Web Hosting » cPanel

Accessing cPanel / WHM / Webmail behind a proxy

admin — Wed, 20 Jul 2011 14:14:36 +0000

To access your cPanel / WHM / Webmail if you are behind a proxy that is blocking access at work, school or university etc. you can use the following subdomains

http://cpanel.yourdomain.com

http://whm.yourdomain.com

http://webmail.yourdomain.com

These will allow you to bypass the proxy as the traffic will go over the standard web port 80 as opposed to a custom port.

cPanel, WHM, Webmail Secure Access URLs

admin — Wed, 25 Aug 2010 12:41:01 +0000

The preferred URLs for SSL access are:

https://servername.solardns.com:2083 for cPanel
https://servername.solardns.com:2087 for WHM
https://servername.solardns.com:2096 for Webmail

e.g. https://mars.solardns.com:2083

You can find your servername in the Welcome Email or by contacting support.

You can also just access via https://yourdomain.com:2083 for example for cPanel but you will receive an SSL warning because the certificate won’t match your domain name, in some browsers you can permanently accept the certificate so the warning won’t come up in future.

Using Dreamweaver with WebDav for secure website uploading

admin — Fri, 23 Jul 2010 17:05:22 +0000

N.B. Images are clickable for full size

1. Login to cPanel and select the Web Disk icon

2. Create a webdav account as shown

3. In Dreamweaver select the Site menu then choose New Site and fill in the details for your site and click next

4. You can choose whether to edit locally or on the server, choose which you prefer and click next

5. You then need to enter the details for your webdav account that you just set up, for the server address this is https://www.yourdomain.com:2078 replacing yourdomain.com with your site address, and using the username and password you just created in cPanel.

6. Once you’ve entered these details click test connection and you should see this working as shown above

What is a parked domain?

admin — Fri, 05 Dec 2008 17:23:46 +0000

A parked domain allows you to host another domain on your account, however this domain can only mirror your root domain it cannot be configured to show different content. If you wish to host a different site on your account then you will need to use an addon domain.

What is an addon domain?

admin — Fri, 05 Dec 2008 17:22:24 +0000

On our shared (non-reseller) web hosting plans addon domains allow multiple domain hosting on your account. These can be purchased seperately as an account addon which allows you to host an extra domain for each addon domain you have.

An addon domain is intended to be a totally different site to your root/master domain. If you simply want a mirrored copy of the master domain that is available through a different address e.g. for a different domain extension you can use a parked domain.

Where can I find phpMyAdmin / phpPgAdmin?

admin — Fri, 05 Dec 2008 16:06:55 +0000

All accounts come with phpMyAdmin and phpPgAdmin installed and ready to use for administering MySQL and PostgreSQL databases. It is located within your cPanel -> Databases section

Unable to connect to database

admin — Fri, 05 Dec 2008 15:45:13 +0000

If you are getting error messages in scripts please be sure that you have created a user in the cPanel MySQL hosting tool and that you have added the user to a database. This must be done after the database is created to allow access to it.

When a script needs database details, they will be of the form:

yourcpanelusername_databasename

yourcpanelusername_mysqluser

Taking a cPanel account backup

admin — Thu, 27 Nov 2008 14:25:38 +0000

Once you have logged in to your cPanel hosting control panel choose the backup section. Here choose the Download or Generate a Full Backup option that is on the Full Backups page. Once here you will see the following:

Backup Destination: Home Directory is the default setting that creates a backup in your web hosting account that can be downloaded. Remote FTP Server is used to move this backup straight to an FTP account which could be the case if you are changing web hosting. Secure Copy requires SSH access which would only be used in the case of dedicated server hosting so won’t be used.

Email Address: If you enter your email address here you will be notified when the backup completes.

Remote Server/User/Password/Port: If you select the remote server option you must enter the remote IP address, username, password and port, if not then leave these blank.

Remote Dir: If you choose the remote server option enter the remote directory for the FTP here if you need one. Once you have filled these in click the Generate Backup button and your cPanel hosting backup will be created.