Once you have logged in to your cPanel hosting control panel choose the backup section. Here choose the Download or Generate a Full Backup option that is on the Full Backups page. Once here you will see the following:

Backup Destination: Home Directory is the default setting that creates a backup in your web hosting account that can be downloaded. Remote FTP Server is used to move this backup straight to an FTP account which could be the case if you are changing web hosting. Secure Copy requires SSH access which would only be used in the case of dedicated server hosting so won’t be used.

Email Address: If you enter your email address here you will be notified when the backup completes.

Remote Server/User/Password/Port: If you select the remote server option you must enter the remote IP address, username, password and port, if not then leave these blank.

Remote Dir: If you choose the remote server option enter the remote directory for the FTP here if you need one. Once you have filled these in click the Generate Backup button and your cPanel hosting backup will be created.