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Here at NetHosted we like to stand out from other hosting companies on our level of service and quality of hosting, this has led us to developing the NetHosted Platform. Our hosting packages are designed from the ground up with the following core values to ensure your hosting experience is unparallelled:
Ease of UseUser friendly cPanel control panel All of our shared and reseller hosting clients have access to the cPanel control panel system, a very powerful and simple to use administration panel for setting up your site. This comes with video tutorials and on-screen help explaining how to set up your site, perfect for beginners, while at the same time offering the features that a power user would need. Simple yet powerful WHM reseller administration panelResellers get access to the WHM administration panel, this is an industry-leading control panel interface which allows management of all client accounts, letting you create your own hosting packages and assigning these easily. Installatron easy application auto-installerWe offer a simple application installer, called Installatron, which allows you to easily install popular applications such as WordPress, Drupal, Magento, Joomla, phpBB and many more. You can do this straight from the cPanel interface in a few clicks, no need to download the files, create the databases or setup the configuration, this is all done for you. Not only this but it also offers 1-click application upgrading, maintaining up to date software has never been easier. RVSiteBuilder Pro - best in class site builder with 700+ templatesRVSiteBuilder Pro is another feature that we offer to allow simple site creation, we believe this is the best site builder available at present. It has a wide selection of modern and stylish templates, the pro version we offer also features flash templates and blog support. It provides a simple page editing interface and search engine optimisation features to help your sites get indexed in Google and Bing! ReliabilityPro-active server monitoring, enterprise level hardware We pro-actively monitor all of our servers to ensure that server load stays low and your site remains fast and responsive at all times. We use server grade hardware, employing RAID1 mirroring across all of our servers and using expensive but fast and reliable 15K SAS server disks instead of cheaper consumer SATA disks. Business-grade uptimeOur uptime has been independently monitored for over 1000 days, during this time has been shown to be over 99.99%, you can view this currently here: NetHosted Uptime. High availability UK based datacentresOur datacentres are all UK based, offering protected power, fire suppression, multiple data carrier connectivity and on-site 24/7 security. They incorporate multiple layers of redundancy at all levels of the network infrastructure. This includes diesel backup generators with continuous refuelling contracts. SecurityService security is a major priority of our platform. Here are three examples of the steps we take to ensure your sites remain safe: VirtualHost level PHP chrootingAs far as we know we are the first and only cPanel Web Host that run PHP in a chroot environment. What this means for the end user is added peace of mind that maliciously crafted PHP scripts will not be able to access their webspace in a shared environment. Our solution allows us to offer the highest level of PHP security without sacrificing raw speed. Less sophisticated solutions such as suPHP cannot match the level of security offered by our custom chroot solution, they also carry a heavy performance penalty that we are able to avoid. Grsec secured kernelsFor our servers we have built a customised Linux kernel, this improves security and speed when compared to the standard kernel. It includes many features from the Grsecurity kernel patch, protecting against many of the most complex exploits and rootkits available. Secure access initiativeThe NetHosted Platform insists upon full SSL encryption when interacting with POP3, SMTP, IMAP, FTP, cPanel, WHM and Webmail for your additional security. SpeedHighly optimised servers and applications We have performed many server optimisations based on our experience over the years, these include performance tweaks to the linux kernel, PHP, MySQL, Apache, Exim. One specific PHP optimisation we can mention is the use of eAccelerator, this is a PHP caching system, here is an explanation taken from their site. "It increases the performance of PHP scripts by caching them in their compiled state, so that the overhead of compiling is almost completely eliminated. It also optimizes scripts to speed up their execution." High bandwidth, redundant connectivityOur servers are constantly load monitored and action is taken pro-actively if we see server load beginning to rise to ensure that this does not affect client hosting services. Our servers are based in state of the art datacentres providing over 20gigabits of redundant connectivity to the internet backbone, ensuring low latency and high bandwidth availability. Data BackupR1Soft CDP full server backups four times daily Our backups are provided using R1Soft's Continuous Data Protection technology, this is the only backup technology currently available to hosting companies that can provide near-continouous protection against data loss. We keep backups of your site that can be restored from up to a month ago, in total we keep 19 seperate backups of your site. These backups are stored on dedicated backup servers which are themselves running RAID1, so in the event of a single server failing we would still have full backups of all user files. Full RAID1 MirroringAs well as this comprehensive backup system we also use RAID1 mirroring in all of our shared servers, this means that if a server's hard disk fails it can near-instantly swap to using the mirror drive, and the failed drive can be replaced. This means that a failed disk should not cause any disruption as these can be hot-swapped without even a server reboot required. Quality SupportSkilled UK based staff All of our staff are based in the UK unlike many other hosting companies that outsource support staff, every member of staff is technically trained and will do their best to solve any problems you may have with your hosting. We don't used templated reponses or pass you around departments, we know how frustrating this is from dealing with other companies ourselves. We highly value our customers and provide them with the service we would expect, and the level of service we feel our customers deserve. Proven track recordWe have a testimonials forum that dates back over 5 years. We are justifiably proud of the comments and feedback we have received from our customers. If you read through these you will find many customers that have been with us for years and are consistently pleased with the service and support received. You can view our testimonials here: NetHosted Testimonials. Quality, rapid supportProviding rapid responses to support tickets with high quality replies is a core value of our business, many clients have joined us on the strength of our support. Having had to deal with companies in the past that take days to reply to simple support requests we know that this service simply isn't good enough. Our support reputation is second to none and we are intent on keeping it this way, our customers are happy to recommend us because of this! These are the same values that we would look for in a hosting company, and whilst it would be easy to just say this we feel the explanations given above demonstrate our level of commitment to high quality web hosting - please click each option above to find out more about what makes our hosting platform unique. Click to go back to our Website Hosting plans.
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