1. Login to cPanel and select the Web Disk icon

2. Create a webdav account as shown

3. In Dreamweaver select the Site menu then choose New Site and fill in the details for your site and click next

4. You can choose whether to edit locally or on the server, choose which you prefer and click next

5. You then need to enter the details for your webdav account that you just set up, for the server address this is http://www.yourdomain.com:2077 replacing yourdomain.com with your site address, and using the username and password you just created in cPanel.

6. Once you’ve entered these details click test connection and you should see this working as shown above

Firstly login to your cPanel and select the R1Soft icon shown below:

You will see a screen with a tree view, expand this fully and you will see a list of times and dates for all the backups of your files that are available to be restored. You can restore your whole account by selecting the home directory, and then choosing the restore button in the top right as shown below:

Once you have selected the files you wish to restore and pressed the restore button you will see the following screen:

The two options available are:

• Overwrite existing files

It will replace your current files with files from the backup even if they already exist. This would be useful if you’ve recently edited a file and this has caused a problem with your site.

• Encrypt file data over network

This should always be selected so your backup data is restored securely.

Once you have done this you should choose the New button highlighted below, then click Next.

You should then check the Manually configure server settings or additional server types box and choose Next.

The Internet E-mail radio button should be selected, choose Next.

You then need to enter your email account details, these should look similar to those shown below. You can substitute the incoming and outgoing mailserver to servername.solardns.com to avoid certificate warnings, e.g. venus.solardns.com. If you wish to use IMAP instead of POP3 be sure to change this in the Account Type dropdown. Once you have filled this in choose More Settings as highlighted.

From here select the Outgoing Server tab and check the box My outgoing server (SMTP) requires authentication. The radio button Use same settings as my incoming mail server should be highlighted.

Select the Advanced tab next and set it to the settings shown below:

Once this is done click OK, you have entered all the necessary settings now so click next and your account is set up in Outlook.

Once this is installed here are the steps to connect to your NetHosted FTP account securely:

1. Click File Menu => Site Manager
2. Choose New Site
3. In the pop up box enter:

   	Host: ftp.yourdomain.com Port: 21

   	Servertype: FTPES - FTP over explicit TLS/SSL

   	Logontype: Normal

   	User: Included in welcome email

   	Password: Included in welcome email

4. Hit connect, a window will pop up saying Unknown Certificate, select Always trust certificate in future sessions in the bottom left and hit OK, you’re now connected.

We do provide full unrestricted SSH root access on our VPS servers and our Dedicated servers, if this is required then these are the services you should look at.

• Windows Vista: Go to the Start Menu and in the search box type “cmd” and press enter.
• Windows XP/2000/98/etc. : Go to the Start Menu and choose Run… . In the box type cmd (Windows XP, 2000) or command (Windows 95, 98, Me) and press enter.

When you do this you will have the command prompt open, from here you can run the command “tracert <IP>”, <IP> being the IP or hostname of the computer you are testing your connection to. Here is an example: Once you have taken the traceroute you can copy this by clicking the icon in the top left and going to Edit -> Mark, then dragging the cursor over the text and right clicking once it is highlighted to copy this to the clipboard. From here you can paste it into a support ticket or email and this information will be useful in diagnosing any connection problem you may have.

For the domain you will be pointing to Google Mail you should enter the following MX records:

Priority: 1 to: ASPMX.L.GOOGLE.COM.

Priority: 2 to: ALT1.ASPMX.L.GOOGLE.COM.

Priority: 3 to: ALT2.ASPMX.L.GOOGLE.COM.

Priority: 4 to: ASPMX2.GOOGLEMAIL.COM.

Priority: 5 to: ASPMX3.GOOGLEMAIL.COM.

Priority: 6 to: ASPMX4.GOOGLEMAIL.COM.

Priority: 7 to: ASPMX5.GOOGLEMAIL.COM.

Please note the trailing . this is essential.

The above instructions are in full compliance with the official Google instructions and have been adapted to work with cPanel.

IMPORTANT: The above changes will require 24 hours to propagate and take effect. After that your mail will be handled exclusively by Google Mail.

If you have previously installed cPanel Proxy and are having this problem please contact support and we can uninstall this and setup the new cPanel feature on your account for you.

For most domain extensions you need a verification code called an EPP code, you will be prompted for this when you order. When the domain transfer is processed an email will be sent to the registered administrative contact in the domain whois database which contains a link that must be clicked to authorise the domain transfer. There can sometimes be a delay of up to 12 hours between transfer initiation and the authorisation email being sent.

For transferring a .uk domain instead of an EPP code you must change the IPS tag on the domain to NETHOSTED which is our registrar tag. To do this you will need to contact your current registrar, some may allow this through their control panel otherwise you will need to contact their support.