NetHosted Community

Hi,

Is there a report available about the issues experienced with Titan this week. Unfortunately I've lost a customer who got twitchy and need to ensure that other customers are informed of the issues.

Thanks.

Jim

Hi Jim,

Please accept our apologies for any inconveniences caused by Monday's events.

While we cannot divulge too much information. Here's what I'm able to tell you:

On Monday night we sustained another smaller Denial of Service attack, as we were presently aware and keeping a close eye on the situation we were able to find the target of the DOS attempts. Myself and Andrew spent quite some time that evening until the early hours of the next morning attempting to mitigate the effects to keep the server stable, which we successfully did.

We have now removed the targeted site from our hosting to prevent this happening again.

Should you have any additional questions, please submit a support ticket.

Regards,

Jack

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| Jack Waplington
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