Thank you
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| Venus - cPanel File manager (both) not working https://www.nethosted.co.uk/community/viewtopic.php?f=2&t=3641 |
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| Author: | Garry [ Sat Jun 16, 2012 2:08 pm ] |
| Post subject: | Venus - cPanel File manager (both) not working |
Hi, Just went to update my .htaccess file, which I do in file manager in cPanel, and it not displaying the files, in public_html. I have tried both file manager the same. v3 says data error |
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| Author: | NetHosted - Andrew [ Sat Jun 16, 2012 2:38 pm ] |
| Post subject: | |
Hi Garry, I can see no reason for this so will need to get into contact with cPanel. All other domains I tried function without issue in the File Manager on Venus. I can't guarantee when this issue will be resolved as it will rely on a cPanel investigation. In the meantime, please use FTP to manage your files. Thanks, Andrew |
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| Author: | NetHosted - Andrew [ Sat Jun 16, 2012 3:24 pm ] |
| Post subject: | |
Hi Garry, I have actually managed to get this resolved myself, it was caused by a corrupt cPanel cache file on your account that needed regenerating. Thanks, Andrew |
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| Author: | Garry [ Sat Jun 16, 2012 4:57 pm ] |
| Post subject: | |
Thank you
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| Author: | Garry [ Tue Jun 19, 2012 8:04 pm ] |
| Post subject: | |
Hi, This has happened again. |
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| Author: | NetHosted - Andrew [ Tue Jun 19, 2012 8:17 pm ] |
| Post subject: | |
Garry, Have you made any changes in cPanel related to mime types recently? Thanks, Andrew |
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| Author: | Garry [ Tue Jun 19, 2012 9:23 pm ] |
| Post subject: | |
No, the only thing I did, which went missing was added a rewrite rule in the .htaccess file. I did do maintenance on the forum rewrite tool, which is Pretty URLs forum is SMF 2.0.2. Not sure what it does, I know it renames the current .htaccess and re-write a new one. |
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| Author: | NetHosted - Andrew [ Tue Jun 19, 2012 9:37 pm ] |
| Post subject: | |
Hi Garry, I have fixed this now, please can you see which exact step causes the problem to trigger again so I can pass this on to cPanel. Thanks, Andrew |
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| Author: | Garry [ Tue Jun 19, 2012 10:44 pm ] |
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Ok, I see what I can do. I just ran the maintenance on Pretty URLs for SMF 2.0.2 and that didn't do it. Will check again in the morning. |
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