Dear Community and Support,
It is nice to be here
I've enjoyed the service at nethosted so far and I'm writing in with some 'teething problems'.
My developer has just gone on holiday, and he has forwarded me a start up issue he has encountered:
"The domain and cpanel login addresses you provided are not working.
For example, if you try accessing the following URL that was in the service docs:
http://www.qigongparadigm.com/cpanel
...it gives a "not found" error message for me. However, I've managed to access the cpanel through the following address:
http://titan.[removed]/cpanel
Before we can upload the site and get it to work, we need to have domain access; www.qigongparadigm.com is also down."
Please note that unfortunately I am one of the technically illiterate multitudes and so I don't know how to proceed (at all).
But as my developer is AFK for a while I am willing to make an effort to fix the problem on my own.
Your help and advice would be much appreciated,
Andy