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PostPosted: Wed Jul 22, 2015 9:16 am 
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NetHosted Customer

Joined: Sat Jun 15, 2013 6:18 pm
Posts: 3
Hi Nethosted team,

could Titan be undergoing some maintenance at the moment? Cannot connect on the usual:
https://titan.solardns.com:2096/
with this error message:

"Secure Connection Failed
The connection to the server was reset while the page was loading.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem."

whereas connecting via my domain
webmail.mydomain.co.uk
works just fine.

Thanks,

Bernd


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PostPosted: Wed Jul 22, 2015 9:20 am 
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NetHosted Staff
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Joined: Mon Mar 19, 2012 10:10 am
Posts: 243
Hi Bernd,

Everything on Titan is working as expected and no maintenance is currently being performed. Based on the fact that you mention using the webmail.yourdomain.tld subdomain works fine, this is potentially down to the connection you're using and a firewall that may be in place. Are you able to access https://titan.solardns.com:2083/ to access cPanel or do you get the same issue? If you do, are you then able to access cpanel.yourdomain.tld instead?

Kind Regards,
Bret

_________________
| Bret Weber
| Sales & Support Technician, NetHosted Ltd.
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