These forums are now archived.


Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 
Author Message
PostPosted: Wed Aug 05, 2015 6:05 pm 
Offline
NetHosted Customer
User avatar

Joined: Mon May 09, 2005 9:00 am
Posts: 111
Location: West Midlands
I seem to be having a problem today where I am picking up certain emails on my phone but not on my PC? These are important emails from customers and I am concerned that I might not be getting all my emails. Does anyone know why this could be? I have checked my spam box and they are not in there.

Thanks

Adam


Top
 Profile  
Reply with quote  
PostPosted: Wed Aug 05, 2015 6:06 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Jan 06, 2014 10:56 am
Posts: 168
Hi Adam,

Are you using IMAP on both devices?

Regards,

Jack

_________________
| Jack Waplington
| Sales & Support Technician, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!


Top
 Profile  
Reply with quote  
PostPosted: Wed Aug 05, 2015 6:09 pm 
Offline
NetHosted Customer
User avatar

Joined: Mon May 09, 2005 9:00 am
Posts: 111
Location: West Midlands
No I am using pop3?

Thanks for the quick reply


Top
 Profile  
Reply with quote  
PostPosted: Wed Aug 05, 2015 6:10 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Jan 06, 2014 10:56 am
Posts: 168
Hi Adam,

POP3 usually stores emails locally removing them from the server as to not use up space on the server, this would be why you are not seeing them on both devices after you have downloaded the email onto your phone.

Regards,

Jack

_________________
| Jack Waplington
| Sales & Support Technician, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!


Top
 Profile  
Reply with quote  
PostPosted: Wed Aug 05, 2015 6:14 pm 
Offline
NetHosted Customer
User avatar

Joined: Mon May 09, 2005 9:00 am
Posts: 111
Location: West Midlands
Hi Jack,

My phone is setup to leave a copy on the server. It has always been setup like this and nothing has changed its only today I have noticed that they are coming through on my phone and not on my PC?

Thanks

Adam


Top
 Profile  
Reply with quote  
PostPosted: Wed Aug 05, 2015 6:15 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Jan 06, 2014 10:56 am
Posts: 168
Hi Adam,

I would advise rechecking your settings on your phone or removing and re-adding it to ensure that it works correctly.

Regards,

Jack

_________________
| Jack Waplington
| Sales & Support Technician, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 153 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: