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PostPosted: Fri Feb 04, 2011 12:30 am 
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Hi,

Both Mars and Venus are not available at this time, we believe the datacentre these servers are in is experiencing power issues. We will update this thread as more information comes in.

Thanks,

Andrew

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PostPosted: Fri Feb 04, 2011 12:45 am 
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Hi,

We have had confirmation from the datacentre that it is a power issue and that they are doing everything they can to rectify the situation.

Thanks,

Andrew

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PostPosted: Fri Feb 04, 2011 1:03 am 
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Hi,

Mars has been back online for around 15 minutes and Venus has just come back online too.

We will confirm the nature of the issue and how the datacentre plans to address the root cause once we receive the full incident report.

Apologies for any inconvenience caused by this unscheduled downtime.

Thanks,

Andrew

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PostPosted: Fri Feb 18, 2011 3:45 pm 
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