Hi,
Here is the full incident report of last evening's events:
I was personally working in the datacentre when this happened. Upon attaching a console to Venus I could see numerous file system errors and took the decision to power off the server. Upon starting up again the RAID card had problems detecting the drives in place. Once this issue was fixed the operating system did not successfully complete it's standard file system integrity checks so I mounted the disks from a live CD and manually forced a "deep" file system inspection. This is what caused the bulk of the downtime that was seen as this process takes a long time to complete.
After this deep inspection the system was bootable and only required minor fixes to bring back all services. Since then the server has been running as expected and we believe this issue to be fully resolved.
Apologies to anyone that was affected by this unscheduled downtime.
Thanks,
Andrew
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