Sun experienced a hardware failure of the RAID card this evening, we have replaced the RAID card which had resolved the issue and all sites should be back online. Apologies for the inconvenience caused by this.

Last updated 19.14 (GMT), 18/12/18 by Darryl

Support Statistics

We're proud of the support we offer, here are our average response times for the support queries we receive:

Today's average:

🕑 7 minutes and 48 seconds

Monthly average:

🕔 6 minutes and 50 seconds

Yearly average:

🕘 6 minutes and 40 seconds

Daily stats are updated every 10 minutes.

View the live status of our platform

You can see the live status of our platform below, any faults will automatically be highlighted (updated every 2 minutes):