We strongly believe in providing the best customer service possible, this means we reply to support queries with resolutions in minutes, not hours or days.
This isn't a claim that we make lightly, we have over 16 years of happy customer reviews that support this. We combine this industry leading support with generous hosting packages, large allowances and competitive pricing. We use only the best quality hardware and resilient backup systems to ensure that your site is running quickly and reliably around the clock.
This year we are currently averaging 8 minutes and 14 seconds to respond to customer support queries.
We keep your data secure
All of our web servers are located right here in the UK. Our UK data centre is an ultra secure, state-of-the-art facility in Newbury, Berkshire. An ex-US Air Force nuclear bunker it features 3m thick reinforced concrete walls, solid steel doors, CCTV system with 24-hour video recording, Electro Magnetic Pulse (EMP) protection and more to ensure your websites and data are kept safe and secure.