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PostPosted: Sat Jun 16, 2012 2:41 pm 
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NetHosted Customer

Joined: Fri Apr 04, 2008 12:32 pm
Posts: 6
Afternoon,

If I want to change from the Plus plan that I've been on for years to the Power plan, do I just buy the monthly option via the client area and you'll upgrade it?

Many thanks,

Naveed.


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PostPosted: Sat Jun 16, 2012 2:42 pm 
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Naveed,

Yes this is correct, if you upgrade via the Client Area the process is fully automatic.

Thanks,

Andrew

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PostPosted: Sat Jun 16, 2012 3:06 pm 
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Thanks Andrew.

It's asking me for a domain name though and I can't use the current account name (maxalphotography.com).

I want to host chemistrynotes.org.uk which I've just registered. Shall I use that and set freeola to point to you?

Naveed.


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PostPosted: Sat Jun 16, 2012 3:10 pm 
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Hi,

You shouldn't be ordered a new plan, you should be upgrading your current plan via our Client Area. Once logged in go to "My Hosting Packages" -> click on the Package -> Click Upgrade/Downgrade Package from there you will be able to move your existing plan to the Power Plan.

You can add chemistrynotes.org.uk to your package using the Addon Domains tool in cPanel. You should get Freeola to change the nameservers on the domain to the same ones you currently use on maxalphotography.com:

ns3.net-hosted.com
ns4.net-hosted.com

Thanks,

Andrew

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PostPosted: Sat Jun 16, 2012 3:12 pm 
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Right - was looking at the wrong place!

Thanks, sorted now.

Nav.


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PostPosted: Sat Jun 16, 2012 3:12 pm 
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Happy to have helped!

Thanks,

Andrew

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