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Garry
PostPosted: Sat Jun 16, 2012 2:08 pm 
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Hi,

Just went to update my .htaccess file, which I do in file manager in cPanel, and it not displaying the files, in public_html.

I have tried both file manager the same. v3 says data error

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Garry
Eleven years with NetHosted (October 2016)
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NetHosted - Andrew
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PostPosted: Sat Jun 16, 2012 2:38 pm 
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Hi Garry,

I can see no reason for this so will need to get into contact with cPanel. All other domains I tried function without issue in the File Manager on Venus. I can't guarantee when this issue will be resolved as it will rely on a cPanel investigation. In the meantime, please use FTP to manage your files.

Thanks,

Andrew

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PostPosted: Sat Jun 16, 2012 3:24 pm 
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Hi Garry,

I have actually managed to get this resolved myself, it was caused by a corrupt cPanel cache file on your account that needed regenerating.

Thanks,

Andrew

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Garry
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PostPosted: Sat Jun 16, 2012 4:57 pm 
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Thank you :)

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Garry
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PostPosted: Tue Jun 19, 2012 8:04 pm 
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Hi,

This has happened again.

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PostPosted: Tue Jun 19, 2012 8:17 pm 
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Garry,

Have you made any changes in cPanel related to mime types recently?

Thanks,

Andrew

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Garry
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PostPosted: Tue Jun 19, 2012 9:23 pm 
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No, the only thing I did, which went missing was added a rewrite rule in the .htaccess file.

I did do maintenance on the forum rewrite tool, which is Pretty URLs forum is SMF 2.0.2.

Not sure what it does, I know it renames the current .htaccess and re-write a new one.

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PostPosted: Tue Jun 19, 2012 9:37 pm 
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Hi Garry,

I have fixed this now, please can you see which exact step causes the problem to trigger again so I can pass this on to cPanel.

Thanks,

Andrew

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Garry
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PostPosted: Tue Jun 19, 2012 10:44 pm 
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Ok, I see what I can do.
I just ran the maintenance on Pretty URLs for SMF 2.0.2 and that didn't do it.

Will check again in the morning.

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