David,
I'm sure everyone will have an opinion on this but it's a choice we made after some years of testing, whilst some functionality is lost others is added such as custom scoring that is user definable. Ultimately swapping from one system to another is always a trade-off unless we can find something better in every aspect, we certainly did look, but of course there is no perfect anti-spam system and from those we tested this was the best based on the criteria we assessed it to.
For the vast majority of people this will be an improvement, and we have to be pragmatic about these things. There were not only frontend usability issues with ASSP but also backend functionality and compatibility issues with cPanel, hopefully you can accept these reasons behind the move, as I'm sure I have mentioned before MailScanner was tested for years by us before this switch, it was a very considered change.
Regards,
Darryl
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