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PostPosted: Mon Mar 09, 2015 1:01 pm 
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PostPosted: Mon Mar 09, 2015 1:31 pm 
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Joined: Fri Jun 24, 2005 1:50 pm
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Hi Jeff,

This folder exists in a special quarantine management IMAP account, we have been working on making this accessible and I have just posted a guide on how to do this today here: http://www.nethosted.co.uk/knowledgebas ... a-imap.php

You will need to contact support to let us know any domain you wish to use this on and we'll issue a password you can use to follow this guide. Please note it's not compatible with Outlook 2013 due to a bug in the email client's handling of read-only IMAP folders.

Regards,

Darryl


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PostPosted: Mon Mar 09, 2015 2:46 pm 
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Hi Darryl,

That is very interesting, thanks. I will give it a whirl a bit later.

Regards,
Jeff


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PostPosted: Mon Mar 09, 2015 2:55 pm 
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Hi,

Sorry for hijacking this thread but would managing the SOLAR quarantine via IMAP work with Outlook 2011 (mac)?

Thanks.

Bharesh


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PostPosted: Mon Mar 09, 2015 2:59 pm 
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Hi,

Yes it should work with Outlook 2011 for Mac, I don't have a way to test this but as far as I am aware the only version of Outlook that has this bug is Outlook 2013.

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Darryl


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PostPosted: Mon Mar 09, 2015 3:03 pm 
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Hi Darryl,

Thanks. Will try later and post back here.

Regards,

Bharesh


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PostPosted: Tue Mar 10, 2015 2:41 pm 
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Hi,

Works well with Outlook 2011 for Mac.

regards,

Bharesh


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PostPosted: Tue Mar 10, 2015 2:45 pm 
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Bharesh,

Glad to hear it!

Regards,

Darryl


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