These forums are now archived.
* Login    * Search


Forum locked This topic is locked, you cannot edit posts or make further replies.  Page 1 of 1
  [ 8 posts ] 
  Print view Previous topic | Next topic 
Author Message
Don_Gibson
 Post subject: Unable to send email
PostPosted: Wed Oct 07, 2015 4:07 pm 
Offline
NetHosted Customer

Joined: Wed Oct 07, 2015 4:02 pm
Posts: 4
Hi, after 'upgrading' to Windows 10, I cannot send email from my NH accounts, but can from others. The error message I have seen already on this forum, is 'reported error (0x800CC13): Cannot connect to the network. Verify your network connection or modem'.

Obviously everything else is fine, and crucially I have re-confirmed all the message and account settings within Outlook, and send / received test messages from the accounts. I can also send from Outlook on another account.

Any thoughts please?
Top
 Profile  
Reply with quote  
NetHosted - Jack
 Post subject: Re: Unable to send email
PostPosted: Wed Oct 07, 2015 4:09 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Jan 06, 2014 10:56 am
Posts: 168
Hi,

Which version of outlook are you using?

Regards,

Jack

_________________
| Jack Waplington
| Sales & Support Technician, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!
Top
 Profile  
Reply with quote  
Don_Gibson
 Post subject: Re: Unable to send email
PostPosted: Wed Oct 07, 2015 4:13 pm 
Offline
NetHosted Customer

Joined: Wed Oct 07, 2015 4:02 pm
Posts: 4
Hey Jack - 2013.
Top
 Profile  
Reply with quote  
NetHosted - Jack
 Post subject: Re: Unable to send email
PostPosted: Wed Oct 07, 2015 4:15 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Jan 06, 2014 10:56 am
Posts: 168
Hi,

Please open a support ticket from your client area account and I'll investigate this for you.

Regards,

Jack

_________________
| Jack Waplington
| Sales & Support Technician, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!
Top
 Profile  
Reply with quote  
Don_Gibson
 Post subject: Re: Unable to send email
PostPosted: Wed Oct 07, 2015 4:18 pm 
Offline
NetHosted Customer

Joined: Wed Oct 07, 2015 4:02 pm
Posts: 4
Will do.
Top
 Profile  
Reply with quote  
NetHosted - Jack
 Post subject: Re: Unable to send email
PostPosted: Wed Oct 07, 2015 4:19 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Jan 06, 2014 10:56 am
Posts: 168
Hi,

Thanks, hopefully we'll be able to get this resolved for you.

Regards,

Jack

_________________
| Jack Waplington
| Sales & Support Technician, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!
Top
 Profile  
Reply with quote  
Don_Gibson
 Post subject: Re: Unable to send email
PostPosted: Wed Oct 07, 2015 5:21 pm 
Offline
NetHosted Customer

Joined: Wed Oct 07, 2015 4:02 pm
Posts: 4
Jack - thank you so much. Anyone else - run cmd as admin, and run sfc/scannow
Top
 Profile  
Reply with quote  
NetHosted - Bret
 Post subject: Re: Unable to send email
PostPosted: Wed Oct 07, 2015 5:28 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Mar 19, 2012 10:10 am
Posts: 243
Hi Don,

I'm glad to hear Jack was able to assist with this! Hopefully the fix may help others that are having issues and end up seeing this page :-)

Kind Regards,
Bret

_________________
| Bret Weber
| Sales & Support Technician, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!
Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  Page 1 of 1
  [ 8 posts ] 

Board index » Support » Support Questions

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 45 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: