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PostPosted: Tue Jul 07, 2009 7:21 pm 
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NetHosted Customer

Joined: Sat Sep 08, 2007 12:03 pm
Posts: 7
i am trying to get my entire site into dreamweaver.
i connect using ftp.
i click 'get files' and in the remote site pane a folder named / appears. this is the only folder (this must be the root level folder?). this folder will not open.
how do i access my sites folders ( where are they?) and download them into dreamweaver?
i am using dreamweaver MX and on making connection using ftp this message appears "dreamweaver cannot determine the remote server time. the select newer and synchronise commands will not be available"
thanks.


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PostPosted: Tue Jul 07, 2009 7:23 pm 
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NetHosted Staff
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Joined: Mon Mar 22, 2004 4:36 pm
Posts: 7373
Hi,

Are you logging in with your username and password?

Andrew

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PostPosted: Tue Jul 07, 2009 7:27 pm 
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NetHosted Customer

Joined: Sat Sep 08, 2007 12:03 pm
Posts: 7
i log in as
ftp host : my site
login : my login
pass : my pass


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PostPosted: Tue Jul 07, 2009 7:31 pm 
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Hi,

I'd suggest sending in a ticket as I can't see any login attempts to the FTP server.

Thanks,

Andrew

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| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!


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PostPosted: Wed Jul 08, 2009 4:05 pm 
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NetHosted Customer

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I've solved this - by clicking passive FTP :sherlock:


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