These forums are now archived.


Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 12 posts ] 
Author Message
PostPosted: Sat Mar 05, 2005 2:09 pm 


Top
  
Reply with quote  
 Post subject:
PostPosted: Sat Mar 05, 2005 3:03 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Mar 22, 2004 4:36 pm
Posts: 7373

_________________
| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sat Mar 05, 2005 3:25 pm 
Offline
Community Liason
User avatar

Joined: Mon Apr 26, 2004 5:47 pm
Posts: 453
Location: Loughborough


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sat Mar 05, 2005 6:40 pm 
Offline
NetHosted Customer
User avatar

Joined: Mon Jan 17, 2005 9:23 pm
Posts: 209
Location: Bolton - YAAAAAAAY!


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sat Mar 05, 2005 6:51 pm 
Offline
NetHosted Staff
User avatar

Joined: Mon Mar 22, 2004 4:36 pm
Posts: 7373

_________________
| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Earn £30 every time you refer someone to us!
| Follow us on Twitter:
| Members, tell us what of NetHosted!


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sat Mar 05, 2005 11:33 pm 
Offline
NetHosted Customer

Joined: Sun Jan 02, 2005 11:52 pm
Posts: 70
Quite simply, I can't fault the service!


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Mar 06, 2005 12:48 pm 
Offline
NetHosted Customer

Joined: Thu Jan 13, 2005 10:13 pm
Posts: 172
Location: NW11, London
(www.landlordtrader.co.uk)

steer clear of nethosted

(we like the service without loads of new members!!)


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Mar 06, 2005 1:21 pm 
Offline
Community Liason
User avatar

Joined: Thu Nov 25, 2004 2:06 pm
Posts: 631
Location: Manchester
You can look at my site (which is listed in my member profile but not my testimonial) and I am more than happy with the service and the price. I can't think of a single reason to consider moving at the moment. Look at the forums, especially the speed of response. Can fault Nethosted's dedication to customer service. :hat:

Sorry - forgot to add my site www.penninevets.co.uk - you can look me up on yell.com as well.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Mar 06, 2005 4:31 pm 
Offline
NetHosted Customer
User avatar

Joined: Tue Feb 15, 2005 5:35 pm
Posts: 26
Location: UK
Indeed, if there's one thing that sells Nethosted over any other company it's the customer support...they've answered all my questions, both pre- and post-sales, within an hour. Even at 11pm Sunday evening!

I was also a little cynical about the Testimonial section - so much good feedback, none bad. Thing is, once I began to communicate with them, I found that all the claims about their brilliantly efficient support were true, so why not believe the rest? And as far as I can see so far, the rest is to be believed. The service is reliable, good value, fast and very friendly.

Oh, and my website is (which is just a blank page :P) or


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Mon Mar 07, 2005 3:51 pm 
Offline
NetHosted Customer

Joined: Sun Jan 16, 2005 12:47 pm
Posts: 26
Location: Hove
I think there are negative aspects to the NetHosted service, but they're heavily outweighed by the positives, primarily the promptness of customer support, server performance, and uptime (we had issues with the latter two at our last host, WebFusion, but have had none at all with NetHosted).

The main negative sides from my technical point of view are a few niceties - services which are not provided. WebFusion provided shell access, which we used for database maintenance and site uploads via SCP (SSH copy), but NetHosted does not. The site administration is also performed through cPanel, which is fantastic but doesn't work through some firewalls. NetHosted also don't have a proper FAQ section (they have some generic FAQ about cPanel I think, but nothing specific to the site, which would have made me more comfortable).

None of these have posed major problems overall though, and as I said above, they're heavily outweighed by the strong positive aspects of the service. Addressing each in turn, we now do database maintenance in phpMyAdmin, we got around the lack of secure automated uploads by using curl to post files via a https web interface into the cPanel file upload system, and we installed cPanelProxy to allow cPanel access from behind awkward firewalls. The lack of an FAQ isn't a problem to customers as the NetHosted staff seem so willing to respond to even the simplest of questions without getting impatient, and are always prompt with their replies.

Actually, one further issue which seems to be a general problem with shared hosting suppliers is that the software isn't necessarily up-to-date (e.g. PHP and MySQL versions). However, NetHosted is much more up-to-date than WebFusion was, so we're happy there too!

To any small business, though, by far the most important factor in judging the quality of the hosting has to be your own customers' experience using your site, which means that above all else you need as much uptime as possible and fast page load times, and NetHosted are delivering on both these counts.

Any other problems with the service just make certain maintenance tasks more awkward, which is much less of a problem than having to source new customers because the last load got fed up with your site's lousy performance.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Mon Mar 07, 2005 11:50 pm 
Offline
NetHosted Customer

Joined: Fri Jan 07, 2005 11:33 am
Posts: 24
I have used quite a few hosts also and cannot fault Nethosted one bit. Excellent service!!!

My site www.ragit.com


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Tue Mar 08, 2005 2:08 am 
Offline
NetHosted Customer

Joined: Sun Jan 30, 2005 1:39 am
Posts: 74
Same here, no downtime that i have noticed, i have been with them over a month. Great support too.


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 12 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 64 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: